Carnival ripped for canceling cruise bookings after website glitch sold ridiculously cheap trips

Carnival Responds

Carnival said the ultra-low prices were caused by a technical issue on its booking platform and did not reflect legitimate promotional offers.

The company stated that bookings made during the glitch were canceled in accordance with its terms and conditions, which allow reservations to be voided in cases involving pricing errors or system malfunctions.

Representatives also emphasized that customers who were charged would receive refunds.